Refund Policy

Due to Covid-19 and the health of our customers, all sales are final. No refunds and returns exchanges will be issued unless you have received the wrong or missing items. If so, please contact us right away so that we can make it right. 

Damages and issues

We inspect each order upon packing to ensure the best quality. Surprise Collections is not responsible for any lost, stolen, or damaged packages. Please make sure all your information is correct before place your order.